Terms and Conditions

1. Introduction

1.1 These Terms and Conditions (as set out below) govern your use of our website, software and services. In the future, the terms “website”, “software” and “services” will have the meanings defined in the following sections.

1.2 Despite the translation of these Terms and Conditions into other languages, in case of discrepancies, the English version takes precedence.

1.3 If you do not agree to these Terms and Conditions, please stop using the website. Your continued use of the website signifies your acceptance of these Terms and Conditions. These Terms and Conditions constitute a legal agreement between you and us. We recommend that you print a copy of these Terms and Conditions and keep it in a safe place.

1.4 These Terms and Conditions are subject to change as indicated below. Definitions of the terms “You”, “Your”, “Us”, “Our”, “We” and other words and expressions used in these Terms and Conditions are given below.

1.5 These Terms and Conditions, our Privacy Policy, as well as any individual game rules that may be posted on our website at any time, constitute the entire agreement between you and us regarding your use of the website, software and services. They supersede any previous agreement (oral or written) between you and us regarding the use of the website, software and services. The terms and conditions of promotions are always governed by these Terms and Conditions, which will prevail in the event of a conflict.

1.6 In the event of any discrepancy between these Terms and Conditions and any document included as a reference, these Terms and Conditions will prevail.

1.7 In these Terms and Conditions, all references to the singular also imply the plural and vice versa; references to the masculine gender include the feminine gender and vice versa. The headings are used solely for convenience and do not affect the interpretation of the terms. References to legislative acts cover all amendments and reissues of such acts, as well as any by-laws adopted in accordance with them.

2. Definitions

2.1 “We”, “Our”, “We” mean the company Medium Rare Limited, registered in Cyprus with registration number HE410775 and legal address: 7-9 RIGA FERRAIOU, Lizantian Court, Office 310, Agii Omologites, 1087 Nicosia, Cyprus. The activities of this website are licensed and regulated by the Gambling Commission, according to the Remote Work License.

2.2 “Website Brand” means the commercial brand and other trademarks of Medium Rare Limited.

2.3 “Limited Jurisdiction” for the purposes of this Brand means an area where it is prohibited by law to participate in any form of online gambling offered by independent service providers, or where the Brand has not received a license authorizing such an offer. Please see paragraphs 4.4, 4.21 – 4.24 for more information.

2.4 “You; Your” means you as the person using the Website.

2.5 “Player” means all users of the Website as defined in clause 2.11, including you, who use the Services and who have agreed to these Terms and Conditions.

2.6 “Services” means the provision of Gambling and Gambling products and services by Us through the Website.

2.7 “Rules” means the rules for the various Gambling Products and Services provided by us on the Website, which are set out on the Website and which we may amend from time to time. For the avoidance of doubt, you should not think that different rules may apply to each product and/or service.

2.8 “Gambling” means any type of betting, gambling and lottery.

2.9 “Software” means any software on the Website as defined in clause 2.11, including gambling software.

2.10 “Gambling Software” means any software, licensed program, data file or other content installed on the connected hardware that allows You to visit, connect and join the Services.

2.11 “Website” means www.stakeapp.in which includes versions of our website accessible via mobile phones, tablets or other electronic devices.

2.12 “Services” means the provision of gambling, gambling products and services by Us through the Website.

2.13 “Device” means any device for accessing applications, including, but not limited to, personal computers, laptops, tablets, mobile phones, personal digital assistants, PDAs, smartphones — portable devices used to use the Website, access it and participate in Services.

2.14 “Membership Registration” has the meaning specified in paragraph 4.1 below.

2.15 “Your Account” has the meaning set out in Clause 4.11.

2.16 “Account Limits” – the account limit means the maximum deposit that a Player can independently make to limit the volume of his transactions, in conjunction with any legitimate winnings and bonuses that accumulate from time to time in the Player’s account, and paragraph 10.5 of these Terms and Conditions should be interpreted accordingly.

2.17 “Bet” means any bet, wager or anything similar made by you and/or any other Player in connection with the Services.

2.18 “Legitimate Winnings” means, in accordance with the terms below, winnings legitimately won by You when using the Services and won by You in accordance with these Terms and Conditions, minus the following:

• (a) Any amounts that were mistakenly credited to your account;
• (b) Amounts received as a result of violations of these Terms and Conditions, or in case of suspected fraud or dishonest actions;
• (c) Unreasonable or cancelled bets.

2.19 Rule 4(c) Tattersalls: In case of withdrawals, rule 4(C) will apply. All bets on results that may be eligible to participate in the race, but subsequently will not be able to start in the resumed race and will be canceled, will be canceled and, therefore, refunded. Rule 4 (C) will apply depending on the prices of these options.

This rule applies in the context of betting on horse races or other similar events, where the results may be changed in the event of cancellation or modification of the race conditions.

2.20 “Information” has the meaning set out in Clause 19.1 below.

2.21 “Verification” means receiving and confirming or ignoring information provided by you in order to determine your identity, place of residence, financial situation, technical characteristics of your location and device. This will be done in-house, through open source databases and/or through third parties specializing in such services.

Verification may be necessary to ensure compliance with legal requirements, such as verifying the user’s identity (for example, to prevent fraud or money laundering), as well as to improve the security of user accounts and compliance with company policies.

2.22 “Affordability” means the level of disposable income available for gambling, based on information from open sources and explicitly provided by you upon our request.

This may include information about your financial capabilities and expenses, which is used to estimate how much you can afford to spend on gambling. This can be part of a responsible gambling behavior process to prevent unnecessary financial risks and help players manage their bets within their budget.

2.23 “Syndicate” means colluding with others in order to take advantage and / or bypass processes / policy

2.24 “Abuse” means any action or omission that affects us and the integrity of our Services, results and processes. This includes, but is not limited to, attempts to use the offered promotions, gameplay and/or processes with the intention of circumventing the rules, manipulating the results, or performing actions detrimental to our platform or other players.

2.25 “Dormant” means Your Account has not Wagered for three hundred and sixty-five days (365)

2.26 “Administration Fee” means We are within our rights to action a 15% fee for costs incurred to Us.

2.27 “Proxy server” means using means to hide your IP address, such as VPN, private relay, as well as any embedded applications, devices or browser add-ons that mask IP addresses.

3. Registration

3.1 When registering to participate in the Services, by checking the box “I am over 18 years old and I have read and understood the Privacy Policy and Terms and Conditions”, you confirm and agree that:

• (a) You are over the age of 18 and have the legal right to participate in gambling according to the laws of your jurisdiction.
• (b) You have read and fully agree to the Terms and Conditions, as well as the Privacy Policy.
• (c) You accept the obligation to comply with the rules governing the use of the Services provided on the Website and understand the consequences of non-compliance with these obligations.

3.2 If you do not agree to any of these Terms and Conditions, please do not complete the registration process and immediately stop using the Website.

4. Opening Your Account

4.1 In order to use the Services, you must be a resident of India and complete the account registration and membership process in accordance with the instructions on the Website (“Membership Registration”).

4.2 You confirm and warrant that all information provided by you during registration and registration of membership is accurate, reliable and complete, including your name, specified sources of funds, payment method (including relevant payment details, bank account and card numbers) and address. In order to prevent fraud, verification for the presence of fictitious registration data will be carried out throughout the entire validity period of your account using both our own methods and the services of third-party specialized agencies.

4.3 Player funds, including deposits, winnings and applicable bonuses, are kept separate from the Company’s operating funds. However, the Gambling Commission requires you to be notified that in the event of bankruptcy of the company, these funds may become part of its assets. This means that in the event of bankruptcy, your funds will not be protected, and the Gambling Commission evaluates them as “Unprotected”.

4.4 You are responsible for complying with all laws applicable to you regarding the use of the Website, access to Information, downloading and installing Software, and participation in the Services.

4.5 In order to confirm your registration as a participant, we may periodically request additional identification and age documents from you. These documents may include a valid photo ID, proof of address (for example, a letter from a government agency or a utility bill sent to your home address) and other documents. If any information that you initially provided during registration has changed, you must inform us of these changes as soon as possible.

4.6 We reserve the right to carry out additional identity, creditworthiness and other necessary checks (including affordability checks) as necessary. We may also request copies of any additional documents that we require or that we are required to request in accordance with applicable laws and regulations. These measures are designed to combat fraud and/or money laundering and may include, but are not limited to, verification of affordability, confirmation of the source of funds and confirmation of the origin of finances.

4.7 We reserve the right to confirm your name and address by mailing or other methods. If necessary, additional security checks of the information provided by you may be carried out at our discretion. By accepting these Terms and Conditions, you grant us permission to access, use, process and store the results of any identification and affordability verification. We may also request copies of any additional documents that we deem necessary to prevent fraud and/or money laundering, such as proof of affordability, source of funds and level of wealth. This may include, but is not limited to, information about any third parties with whom you are financially connected. Please refer to the examples given in paragraphs 4.17 and 4.18.

4.8 We reserve the right to reject Your Membership Registration at Our absolute discretion and without giving any reason.

4.9 You are not allowed to use the Services until completion of Your Membership Registration.

4.10 To use the Service to access them, you need to create an account in your name (“Your Account”).

4.11 We only allow one account per person, one home address, one email address, one phone number, one payment method, and a shared IP address or device (including public ones such as a library, workplace, or Internet cafe).

4.12 If we discover or suspect that you have more than one account on our site, or if we have reasonable suspicions that an account or group of accounts are acting systematically (for example, using certain wagering methods or betting as a group), or otherwise violate the provisions of these Terms and Conditions, we We reserve the right, at our discretion, to close one or all of your accounts. Verification for duplicate registration data will be carried out both during registration and throughout the life of your account using our own database verification methods and third-party specialized fraud prevention agencies.

4.13 Your account is not transferable to another person. The account can only be used by the individual who created it, and solely for their own interests.

4.14 After registration, you can choose the currency of your account: rupees (INR), euros (EUR) or American dollars (USD). The minimum deposit amount accepted into your account is 10 rupees, 10 euros or 10 US dollars, depending on the currency you choose, as indicated above.

4.15 Any amounts in your account are stored by us for you in the player’s funds account. However, we are not a bank, and interest on any amounts in your account is not paid.

4.16 You must keep your credentials (alias, password and any other information used to access your account) confidential and not disclose them to any other person. You must not allow any other person to use your account under any circumstances.

4.17 Accessibility document requirements include, but are not limited to:

• (a) Your occupation.
• (b) Documentation indicating your income from which you replenish your gaming account, which we may also need to update periodically, for example:
• (i) Payslips for the last 3 months.
• (ii) The latest bank statements for the last 3 months from the account used to finance your gambling activities.
• (c) Any other documentation that, in your opinion, may be relevant to this regulatory requirement.

4.18 Requirements for the source of funds and the source of welfare include, but are not limited to:

Documentation of the source of funds

• Personal bank statements – for the last 3 months, complete, unedited and in PDF format.
• Payment receipts / Personal funds.
• Dividend/investment/savings account statements – complete, unedited and in PDF format.
• Asset sale – a statement of completion of the transaction.
• A written and certified agreement on the dissolution of marriage.
• Inheritance – a statement of will and a testamentary act indicating the value of the property.
• Gifts/ Benefits/Grants – requires donor documentation that meets the same standards and a letter confirming the details of the gift/benefit/grant.

Documentation of the source of income

• Winnings from other operators.
• Assets – confirmation of purchase / receipt.
• Declarations of assets and income.
• Bank statement – for the last 3 months, complete, unedited and in PDF format.
• Information about the company – registration and structure.
• Company – the most recent annual financial statements – for the company and the parent company, if applicable.
• Shareholders of the company – data on contributions to the share capital.
• Copies of contracts – payments upon completion must be indicated in bank statements.
• The report on the sale of the company – the transfer of funds must be reflected in the bank statement.
• Statement of the director – indicating the source of accumulation of the beneficial owner/s.
• The founding agreement confirming the permission to create and issue the share capital.

Any additional information

Related to financial position, income generation and accumulated wealth, but not specified above.

4.19 In certain circumstances, we may request similar financial information from a third party with whom you are financially connected, within the framework of law and regulations, in order to fulfill our obligations on social responsibility, anti-money laundering and terrorist financing.

4.20 By accepting these Terms and Conditions, you agree that your account may be suspended while we conduct additional security, verification and/or availability checks.

4.21 Online gambling may be illegal in some jurisdictions, so we cannot provide you with any legal advice or guarantees regarding your use of our Services and make no representations regarding the legality of the Services in your jurisdiction. You should familiarize yourself with the relevant laws of your jurisdiction before registering an account with us and using our services.

4.22 We are prohibited from allowing individuals located in certain territories to open accounts with us, and we have systems in place to prevent access to and management of accounts in these territories. Please keep in mind that if you are allowed to open an account with us because you are registered in a territory where gambling is legal, but then you move to another territory where we are not allowed to offer our services, you may not be able to access your account.

4.23 We do not accept any responsibility for any actions taken by you in your account or on our Website if you have used any tactics, practices and/or technology, used an error or workaround to bypass our systems, and gained access from a jurisdiction where we are legally prohibited from providing Our Services. In such cases, your account will be restricted until you return to Your registered and authorized territory and/or close it permanently, all bets will be canceled and winnings withheld.

4.24 Subject to the above restrictions, if you have already registered an Account in a permitted jurisdiction, we agree that you may temporarily visit restricted areas for leisure or business purposes. However, in order to further promote a safer game, we recommend that you stop accessing our Website for the duration of such a trip.

4.25 By accepting these Terms and Conditions, you agree that we reserve the right to contact you using your registered contact details.

5. Safer Gaming

5.1 We strive to ensure the safety of gambling and create a pleasant and socially responsible environment for you to participate in gambling as a leisure activity. To achieve this goal, we provide various tools aimed at protecting you from the development of problem gambling and the potential harm that you may suffer.

5.2 If you have problems with gambling, you should not register an account or participate in gambling under any circumstances. In case you find that you have problems with gambling after registration, you are obliged to inform us immediately and stop playing on our Website.

5.3 We provide the opportunity to take a time-out so that you can take a break from placing bets for 24 hours, one week, one month or for any other period that you can reasonably request, but not more than six weeks. As indicated in clause 5.7, you will not be able to place bets and/or access your account during the selected period. After the waiting period expires, your account will be automatically restored.

5.4 You should only play on your disposable income. To help you with this, we provide a financial control tool in the form of deposit limits that you can set for a day, week or month to manage your activities. Our standard maximum monthly deposit limit on our platform is 250 pounds. If you want to increase this limit, you need to provide verified information about your income and wealth. Players can change the deposit limits in the “My Account” section of the Website. If a reduction in the limit is set, it will be applied as soon as technically possible, within 24 hours. If the limit is increased, it will happen only after a 24-hour waiting period and confirmation from your side. Any changes to the deposit limit or its expiration dates will be applied accordingly in accordance with our license, including previous deposits within the specified time limits.

5.5 We may from time to time impose restrictions on the replenishment of your account based on your activity and/or financial information that you have provided to us. We will notify you of such actions. If you do not agree with our estimates, you should contact us to discuss this issue.

5.6 From time to time, we will maintain a more secure gaming connection with you. It can be an email, a pop-up message, or a phone conversation. If your response is required in writing, you will be given 24 hours to respond. After this time, access to your account will be restricted until we receive your response.

5.7 We provide a self-exclusion option that allows you to prohibit yourself from betting with us and/or accessing your account for a period of six (6) months to five (5) years at your discretion.

5.8 If you opt out of gambling with us by email, your account will be updated within 24 hours. If you apply an automatic exclusion using the function in your account settings, it will be applied immediately. Once this change is made to your account, you will not receive any additional marketing information from us during the exclusion period. All funds that you have in our account will be refunded to you, and your account will not be able to be reopened for any reason before the expiration of the exclusion period, unless you request it in writing. If you would like to use this service or would like to receive additional information, please contact us at [email protected] or visit your account pages.

5.9 In addition to this Website, a number of other gambling websites operate under a license from TGV Europe Limited (such license is determined in accordance with clause 2.1). Any request you make regarding deposit limits (as described in clause 5.4), time-out or self-exclusion, which will be installed in your account will be automatically applied to all your accounts that can be opened under the TGP Europe Limited license.

5.10 If you request the restoration of your account after the expiration of the self-exclusion period, you will need to contact us at [email protected] to reactivate your account after the end of the self-exclusion period you have selected. If you wish to resume access after the self-exclusion period you have chosen, you will be advised to use all accounts that you may have under the TGP Europe Limited license. After accepting your request, you will be given a 24-hour waiting period before your account is activated.

5.11 Adding a timeout function does not prevent you from opening new accounts on other websites, including those that operate under the TGP Europe Limited license.

5.12 You can request that your account be closed at any time. We will act on the basis of an email sent from the registered email address of the Player.

5.13 Please note that all actions related to Best placed remain in effect until we receive your self-exclusion request. The self-exclusion will apply to Best placed only after we receive your notification properly. You can notify us by e-mail sent from your registered e-mail address, or by logging into your account settings.

5.14 We are not responsible for any losses incurred by the Player and are not obligated to pay any winnings to the Player who opened an account by providing us with false registration information in order to circumvent the self-exclusion system.

5.15 After registration, we will check to make sure that you are over 18 years old and that you are not registered in the National Self-Exclusion System. If we are unable to confirm your age, you will be asked to provide additional information to complete the verification process.

5.16 Periodic checks and verification actions will be carried out throughout the validity period of your account. If we become aware of any violation, we reserve the right to use all measures provided for in these Terms and Conditions, including closing your account and canceling any winnings.

5.17 Additional assistance and information on safer gaming can be obtained through confidential professional organizations. These organizations can provide resources, including, but not limited to, software that helps prevent access to gambling sites from individual devices.

5.18 GAMESTOP offers a nationwide self-exclusion scheme that allows customers to limit their online gambling activities by blocking access to the software of operators registered in the UK for a period of their choice. The service is provided free of charge and is voluntary. You can find out more on their official website.

5.19 If you register with GAMESTOP, only the data that you used to complete such registration will be checked in our databases. Therefore, you are responsible for providing accurate and up-to-date data both when registering with us and at GAMSTOP. We are not responsible for any losses that may arise as a result of your providing inaccurate information that prevented us and GAMSTOP from correctly identifying you.

5.20 You are responsible for restricting access to gambling sites on your registered device. We are not responsible for unauthorized access to our Services through your account by persons who are legally prohibited from gambling. It is your responsibility to take the necessary preventive and prohibitive measures to prevent such access. We recommend using a device that only you have access to. If you are using a device that is used by other members of your family, we recommend using appropriate technologies to block access to gambling websites through this device.

6. Confidentiality

6.1 We will take reasonable and appropriate measures to ensure that your personal information provided to us remains confidential. We will not disclose your personal data or betting/account information, except as required by applicable laws and regulations, court order, relevant gaming and law enforcement agencies, or anything else that is not specified in these Terms and Conditions. You are also responsible for maintaining the confidentiality of your personal information.

6.2 We reserve the right to disclose and transfer your personal data to our payment settlement service providers, financial institutions for completing payment services and third-party identity verification agencies. It is also possible that we are forced to do this in accordance with applicable laws and regulations, as well as at the request of the relevant gambling or law enforcement agencies.

6.3 We will process your personal data in accordance with the Data Protection Act 2018, the General Data Protection Regulation (GDPR) 2018, other relevant laws and regulations, as well as in accordance with our Privacy Policy.

7. Conditions of Use

7.1 As a condition of using the Services, You guarantee and undertake not to use the Website, Services, Software and/or Information and not to access them for any purposes that are illegal under any applicable law or prohibited and/or violate these Terms and Conditions.

7.2 You guarantee and undertake, as a condition of your use of the Services, that:

• (a) You will not use the Website, Services or Software to engage in any illegal activities or to commit criminal acts;
• (b) You will not use the Website or Services for deception, manipulation, fraud or violation of other terms, including by using false or unreliable information;
• (c) You will not interfere with the normal operation of the Website, Services or Software, including by disrupting their functionality or structure through the use of viruses, malware, scripts, bots or other methods that may damage or affect the operation of the system;
• (d) You will not transmit or distribute information, materials or content that is offensive, threatening, violates the rights of others or contradicts applicable law;
• (e) You will not infringe on the rights of third parties, including, but not limited to, intellectual property rights, copyrights, or privacy rights;
• (f) You agree to comply with all applicable laws and regulations that relate to your use of the Services and participation in gambling, as well as comply with all requirements set out in these Terms and Conditions.

7.3 All players are obliged to play on their own behalf and in their own interests. It is strictly forbidden to play on behalf of another person, an employer, a sweat workshop, a golden farm, or any other form of team or cooperative. It is also prohibited to use any data obtained using data mining methods, regardless of whether it was obtained by the Player himself or by anyone else. Sending or transmitting such data to other players is also strictly prohibited.

7.4 We reserve the right to cancel bets and/or charge a reasonable administrative fee for expenses incurred and/or withhold funds, including, but not limited to, winnings, if, as a result of an investigation, we find that bets were made in an unacceptable or dishonest manner, as indicated below, but not limited to:

• (a) Using fraudulent or deceptive methods, such as manipulating bets or game results;
• (b) Using bots, software or other automated tools to gain an unfair advantage;
• (c) Collusion with other players to manipulate the results of the game, bets or other actions aimed at manipulating the system;
• (d) Using multiple accounts in order to circumvent limits, winnings or other restrictions;
• (e) Violation of any other provisions of these Terms and Conditions, which may be regarded as an attempt at deception or fraud.

In the event of such violations, all bets, winnings or funds related to them may be canceled and funds withheld in accordance with our internal investigations.

7.5 If you become aware of or suspect such activities that take unfair and illegal advantage of the Services and the Website, you must inform us by e-mail [email protected] that we conduct an investigation and ensure a safe and fair gambling environment. Your cooperation will help us maintain a high level of security and integrity, as well as prevent possible abuse by other players.

8. Bets and Bet Acceptance Procedure

8.1 We accept bets on casino games, sports gambling and other events and games on the Website. All bets must comply with the Rules relating to each form of gambling offered by us on the Website and these Terms and Conditions. You will need to familiarize yourself with the specific rules for each game or type of bet to ensure that they comply with the rules and conditions of our platform. Violation of these rules may result in cancellation of bets, account closure or other sanctions in accordance with our internal procedures.

8.2 If an error occurs related to the Website or to any Inserts, or to any events or circumstances on which Bets have been placed, all relevant bets will be canceled. In the event of any system error related to the Website, we reserve the right to cancel any bets and/or any winnings credited to your account as a result of such error. This may include, but is not limited to, cases of technical failures, errors in the display of coefficients or other incorrect information that affected the betting process.

8.3 We reserve the right, at our discretion and acting reasonably, to reject in whole or in part any bid requested on the Website for any reason. This may include, but is not limited to, cases where a bet has been placed in violation of the Terms and Conditions, if fraud is suspected, a violation of the integrity of the game, or if the bet violates any laws or regulations.

8.4 We accept bets only via the Internet and/or devices in accordance with these Terms and Conditions. Bets are not accepted in any other form (whether by mail, email, fax or otherwise). The result of any bet that is not submitted in accordance with these Terms and Conditions will be canceled, and such bets will not be counted.

8.5 We have the right to postpone or reject any offers that, in our opinion, may cause damage to the website or our operating system, as well as if such offers may affect the fairness, security or stability of the services provided by us.

8.6 Any bet that violates these Terms and Conditions will be canceled and a notification will be sent to the email address specified in your account.

8.7 The use of artificial intelligence or software (commonly referred to as “bots”) is strictly prohibited. Any bet made using such funds, or an attempt to use such software, will be canceled and the corresponding account will be closed.

8.8 The Beta version will be valid only if your username and password (where required) are correct and there are enough funds in your account to make a full bet.

8.9 You are responsible for all users, actions and transactions in your account with respect to the following, regardless of whether you have authorized the use, actions or transaction or not:

• (a) Maintaining the confidentiality of your login information (username and password).
• (b) All bets placed through your account, even if they were made by third parties without your knowledge or consent.
• (c) Timely verification and confirmation of all transactions in your account.
• (d) All actions related to depositing and withdrawing funds from your account, as well as any changes that may be made to your account.

You agree to notify us immediately if you suspect that your credentials have been compromised or used by an unauthorized person.

8.10 You are responsible for ensuring that the information you provide in Best placed is accurate. Once your bet has been placed, you will no longer be able to cancel, revoke or change it.

8.11 All bets are recorded in our transaction log database. Our transaction log database is an indisputable proof of all information about transactions related to the Services and any Bet placed by you and/or any Player.

8.12. All bets are cancelled on the day they are accepted, unless otherwise indicated. We will consider the bids valid and accepted when the transaction ID is displayed in your account and your transaction history is updated.

8.13 No bets can be placed after the start of the event on which the Bet is placed, or if the outcome of the event on which the Bet is placed is known at the time of placing the corresponding bet. If any event or betting session is mistakenly left open for betting after the start of the relevant event and/or if the outcome of the relevant event is known, we reserve the right to reject or cancel such bets made without your knowledge.

8.14 Acceptance of any requested bet or any part thereof is at our sole discretion, and we reserve the right to limit any bet before accepting it.

8.15 The announced start time of the events on which you can bet, displayed on the Website, is for informational purposes only. If for any reason we mistakenly accept a bet after the start of a game, race, event or match that you are betting on, we reserve the right to cancel such a bet.

8.16 Unless specifically stated otherwise in the Rules, in the case of any sport or event, the result of the game, race, competition or match will be determined on the day of its completion. Unless otherwise indicated, all accepted bets will take into account the official result. Any subsequent investigation that may lead to the reversal of the decision regarding the relevant game, race, event or match will not be recognized by us, and our initial betting calculations will remain valid.

8.17 Unless specifically stated otherwise in the Rules, in the event of a change in the venue of a sporting event, all bets based on the original venue will be canceled.

8.18 Unless specifically stated otherwise in the Rules, suspended games, races, competitions or matches, as well as protests or cancelled decisions in connection with them, are not recognized by us.

8.19 Unless specifically stated otherwise in the Rules, if the express bet includes a choice that turned out not to participate in the draw or was declared invalid, the bet will be calculated only on the remaining valid options (if any).

8.20 You agree that any odds, lines and shapes are subject to change without prior notice, and such changes will be recorded only at the time when We accept the relevant bet. You also acknowledge that when placing bets in real time (bets on events that have already started) such fluctuations can occur during the event itself. You are responsible for verifying the information related to any bet you wish to place and accounting for any such fluctuations when using the real-time betting service.

8.21 In the event of a system failure of any kind that leads to incorrect selection of coefficients, lines or headlights, all bets related to these erroneous data will be canceled. If the error or malfunction is corrected in a timely manner, we may, at our sole discretion (but are not obligated) to make reasonable efforts to contact you and offer the opportunity to place a new bet with the correct odds, lines and handicap.

8.22 We will not accept any simultaneously placed Bets on one game, race, event or match from You.

8.23 Markets are periodically opened for betting on the outcomes of sporting events that are scheduled for more than one week. Such bets are accepted in the all-in-one format, regardless of whether the event takes place, whether the participant enters the game or not. Unless otherwise specified in the Rules, inserts in the “Ante Post” category are considered lost if the selected participant does not participate in the event. In all cases, we reserve the right to deduct an amount equivalent to Tattersall’s rule 4(c) to account for refunds for bets on participants who did not participate in the event.

8.24 In respect of any Bet and the associated transactions therewith, Our decision is final and conclusive.

8.25 You acknowledge and agree that the random number generator (“RNG”) or real-time card distribution provided on the Website determines the results of actions such as shuffling and dealing cards, spinning the ball and wheel, shaking the dice, as well as the outcomes of games, lotteries and other random events which are part of the Service. You accept the results of these actions, whether they are random outcomes generated by the RNG or the actions of a live dealer, as final and indisputable.

8.26 If the result of one event directly affects the outcome of another, a dependent situation arises that excludes the possibility of combining such events into a cumulative bet. For example, you cannot combine bets in one accumulator that team A will beat team B in a league match and that team A will win the league.

8.27 If a cumulative bet consisting of interrelated events was mistakenly accepted, it will be calculated by dividing the bet into equal parts for each suitable outcome of these events.

9. Account Limits, Payout Limits and Maximum Bets

9.1 The following are the maximum win limits for a single client within one business day. Our bookmakers are prohibited from accepting any bets that exceed these specified limits. If a bet is mistakenly accepted beyond these limits, the maximum limit will be applied, and any excess bet amount will be canceled. All limits are listed in pounds sterling.

9.2 In some cases, these limits may be changed (reduced or increased) at our discretion and may change from time to time without prior notice. Such changes will comply with the rules of safe play, and players will be notified in advance of the actions taken.

9.3 For express bets, including bets on markets where other limits apply, the maximum payout for the default bet will be equal to the lowest applicable limit and in no case should exceed 50,000 pounds (or the equivalent amount in other currencies).

9.4 As stated in clause 10.7, the maximum winnings paid by Us to any Player on any calendar day (from 00:00 to 23:59) for any valid bet or combination of bets, including Ante Post bets, may be limited to the maximum amount.

9.5 If a group of players make the same combination of bets, and we consider that they are acting as a syndicate (as specified in paragraph 7.4 (b)), they will all be treated as one player, in accordance with the established restrictions.

9.6 The maximum bet amount depends on the type of game and the conditions that we set for each category of gambling, as indicated in these Terms and on our website. These limits are subject to change without prior notice, but in any case will not exceed the amounts indicated on the website. You can use your account to place bets within these limits.

10. Settlement of Transactions In and Out of your Account

10.1 When using any payment method, including debit cards and digital wallets, the name specified in the payment system must match the one you specified during registration. We reserve the right to reject the transaction or suspend membership if the names do not match. This provision also applies to all the conditions of paragraph 4, including, but not limited to, paragraph 4.5.

10.2 Your gambling income must be legally earned and available, that is, you cannot use funds received through loans, loans from institutional or peer-to-peer providers.

10.3 According to the law, you are fully responsible for all debts incurred to us or our partners. You confirm that you will not knowingly cancel, reject or withdraw your bets. If you do so, you agree to reimburse us for all losses that may arise from such actions.

10.4 Online gambling debts are enforceable in law.

10.5 We recommend that players set their own deposit limits to control the volume of their transactions. These restrictions can be configured in the “My Account” section on the website or contact Customer Support. Limits can be set on a daily, weekly or monthly basis, depending on the amount of the deposit. Once the limit is reached, further deposits will become impossible until the end of the selected period. You can change or cancel these limits at any time through My Account or by contacting us by email. If you want to reduce the limit, this will be done within 24 hours, as far as technically possible. A 24-hour waiting period and re-confirmation will be required to increase the limit. All changes to the limits will be taken into account in accordance with the license, including previous deposits.

10.6 We reserve the right to terminate your participation in the services and/or reject withdrawal requests if we suspect fraud, dishonest or careless actions, violation of laws or conditions, as well as abuse of bonuses, as specified in sections 7 and 13 of these rules.

10.7 Depending on the chosen payment method, the payout of legitimate winnings may be limited either by a daily limit (from 00:00 to 23:59) or by a one-time transaction limit set by our payment provider. Additional restrictions may apply to other payment methods.

10.8 Your legitimate winnings do not include amounts received as a result of bets, events or games that led to winnings recognized as legitimate.

10.9 In accordance with clause 10.11, we are not responsible for errors that may occur when depositing or withdrawing funds from your account. We reserve the right to cancel any bet or transaction if an error has affected the payment. If you notice that your account balance does not match what you expected, please let us know as soon as possible.

10.10 You are required to pay all taxes, fees and commissions related to your legitimate winnings in accordance with applicable laws.

10.11 If funds have been mistakenly credited to your account, you must notify us as soon as possible, but no later than the moment when it would be reasonable to assume that you have learned about the error. Mistakenly credited funds will be considered invalid, and if there are enough funds in your account, we will immediately refund them. If the funds are insufficient, you must immediately return the amount mistakenly credited to us. Such funds cannot be used. We also reserve the right to cancel any bets or transactions related to erroneous payments.

11. Collection of Legitimate Winnings

11.1 Legitimate Winnings will be deposited to Your Account.

11.2 We adhere to the closed-loop principle, which means that your legitimate winnings must be withdrawn in the same way that was used for the initial deposit. The recipient of the winnings will be the same person who deposited the funds for the bet.

11.3 If we suspect that a person or group of persons is involved in collusion, fraud, money laundering, terrorist financing, influence betting, network or syndicate betting, proxy gambling, exploiting vulnerabilities in our software, we are not obligated to refund the funds in your account. We reserve the right to withhold any amounts that might otherwise be paid to you, including winnings or bonuses. If your account is closed or suspended, the remaining funds (including winnings and bonuses) will not be refunded, and you will consider these funds canceled, including in case of claims on our part at the time of closure.

11.4 You are required to pay all bank and third-party fees related to depositing and withdrawing funds from your account. We reserve the right to withhold these fees from your legitimate winnings.

11.5 If you want to withdraw an amount below the minimum withdrawal amount, we will process your request manually and deduct the withdrawal fee.

12. Promotions, Bonuses & Marketing

12.1 All promotions, bonuses and special offers are governed by these Terms and Conditions, as well as separate rules that may be established for each promotion. These additional rules will have an advantage for the duration of a specific promotion or bonus. The conditions for each promotion or bonus will be provided in advance, and you will have to accept them before participating in the offer.

12.2 All promotions, bonuses and special offers are limited to one offer per customer, home address, email, phone number, payment details, IP address or device (including those publicly available in libraries, offices or Internet cafes). Violation of this rule, including the use of masking devices or IP addresses, will be considered a violation of the terms, and we will take appropriate measures.

12.3 At our discretion, all promotional bonuses, special offers and any winnings received through such offers using allegedly duplicate accounts (as specified in clause 4.12) may be canceled and your accounts will be closed.

12.4 Marketing Preferences

12.4.1 Upon registration, you can choose whether to receive marketing materials. This setting can be changed in the section “Personal data” > “Emails and notifications” > “Promotions and marketing materials” in your account settings.

12.4.2 If you receive a marketing message from us, you can unsubscribe by simply clicking on the link in the message. This is to unsubscribe only to the communication channel through which you received this message. To opt out of other communication channels, you will need to update the settings in your account.

12.4.3 To manage your preferences for receiving web Push notifications, you need to use your browser settings.

12.4.4 Changing of Your marketing preferences may take up to 72 hours.

13. Bonus Rules

13.1 Bonuses are provided at our discretion, and we have the right to restrict access to any bonus for any player at any time.

13.2 Fraudulent or repeated applications will not be accepted, as well as applications that violate these Standard Terms of the promotion or the conditions established for a particular promotion.

13.4 Promotions are not available to players using an e-wallet when depositing funds.

14. Indemnity from you to us

You agree to reimburse us, our employees and agents for all costs, losses, damages or claims (including reasonable court costs) that may arise from your careless behavior, actions or omissions, as well as from downloading or installing the software, its use or your violation of any terms of these Terms.